FAQs

How long will it take to build my custom electric violin?

If you are having an instrument built to order it can take several weeks to several months, depending on our work load at the time of order and which model you chose, along with what customization you've added.  A typical Dragonfly can be built in 4-6 weeks, a Quartet series can be built in 8-12 weeks.  For an estimate on your instrument, please contact us directly.

What strings do you use?

We use Sensicore strings on our electric violins. The strings are great for extended range violins, no matter how many strings you'd like on your violin we can get a Sensicore string to meet your needs.  They provide a warm sound and feel comfortable to play on.  

Can I get a different finish?

Yes, all custom finish requests are considered and can be quoted separately.  

What is the weight or your violins?

Each violin model weighs and balances slightly differently.  Dragonfly PRO and Quartet series violins start at 500 grams.  The Dragonfly violins are weighted to feel lighter than an acoustic while playing.

What is your return policy?

If for any reason you are dissatisfied with anything you have purchased from us, we want to hear about it.  In stock violins and many production instruments can be returned within a 14 day trial period.  Returned instruments must be received in the same condition they were sent.  Highly customized instruments are not eligible for return.  You can find our full policy here.  

Do you offer payment plans?

We are able to set up financing plans through PayPal.  Email us for more information.

Do you ship internationally?

Yes